Privacy policy
This Privacy Policy ("Privacy Policy") outlines how Hybrid Products collects, uses, discloses, and safeguards your information when you interact with our Website, including certain related services, emails, and communications that link to or reference this Privacy Policy.
1. Your Consent
By using the Website and submitting your information, you agree to the terms of this Privacy Policy. If you do not agree with the terms, you should refrain from using the Website.
2. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of the Website after changes have been made indicates your acceptance of those changes. We recommend checking this page periodically for updates.
3. Children's Privacy
Protecting the privacy of children is especially important. Our Website is not intended for individuals under the age of 16. We do not knowingly collect information from anyone under the age of 16. If we learn that we have collected personal information from a child under 16, we will delete that information. If you believe we have collected such information, please contact us at support@hybridfone.co.za.
4. Information We Collect
We collect both personally identifiable information (PII) and non-personally identifiable information:
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Personally Identifiable Information (PII): This may include your name, email address, mailing address, phone number, billing information, and other details you provide.
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Non-Personally Identifiable Information: We may also collect your IP address, browsing behavior, and device details using technologies like cookies.
We collect this information through forms you submit (such as for orders or newsletters) and through automated means (e.g., cookies).
5. How We Use Your Information
We use your information for the following purposes:
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To process orders and payments
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To provide customer service and respond to inquiries
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To send promotional emails if you’ve opted in
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To improve our website and services
6. Disclosure of Information
We may share your personal information with:
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Service Providers: To help process transactions, deliver products, and send marketing communications.
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Affiliates: To improve services under common control with Hybrid Products, provided they follow this Privacy Policy.
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Legal Compliance: If required by law or to protect our rights.
If Hybrid Products is acquired, personal information may be transferred to the new owner, who will honor the terms of this Privacy Policy.
7. Security of Information
We take industry-standard precautions to protect your personal information. Your data is stored on secure servers and is only accessible to authorized employees. However, no method of data transmission over the internet is 100% secure, so we cannot guarantee complete security.
8. Automatic Data Collection Technologies
We use cookies and other tracking technologies to collect non-personally identifiable information such as your IP address, browsing behavior, and device information. These technologies help us improve user experience, analyze trends, and provide personalized content.
9. Third-Party Websites
This Privacy Policy does not apply to third-party websites linked from our Website. Hybrid Products is not responsible for the privacy practices of these sites. Please review their privacy policies before providing any personal information.
10. Advertising
We may partner with third-party advertisers who use cookies to serve personalized ads based on your interests across various websites. These ads do not include any personally identifiable information.
11. Contact Us
For questions about this Privacy Policy or to exercise your rights, please contact us at support@hybridfone.co.za.
Last Updated: May 2, 2025